Reference

Terms and Conditions at f6s

Before you open an account with f6s, take a few minutes to read through these terms — they set out what you can expect from us and what…

India region access where local law permitsAccount creation termsWallet and transaction rulesData handling commitmentsDispute and contact process
f6s Terms and Conditions at f6s
REACH US ON TERMS

How to Contact f6s About These Terms

If any clause in these terms is unclear, or if you want to raise a concern about how they apply to your account, our support team…

Email Support Send your terms-related query to our support address and expect a written response within…
Live Chat Open the chat widget from any page on f6s.
Help Centre Our on-site help centre contains plain-language summaries of key clauses, account rules, and wallet…
HOW WE PROTECT YOUR ACCOUNT

Data, Security, and Your Rights Under These Terms

We are transparent about how we collect, store, and use your account data.

Data We Collect

We collect the name, email, and payment identifiers you provide at registration.

Cookie Policy

Our site uses session cookies for login state and analytics cookies to understand page performance.

Account Security

Passwords are hashed and never stored in plain text. We use two-step verification on login from unrecognised devices.

Data Retention

Account and transaction data is retained for as long as your account remains active plus a statutory period required under…

Who to Contact

For data access or correction requests, email our designated data contact listed in the help centre.

Requesting Changes

You may request corrections to your registered name, email, or linked payment method at any time.

Common Questions About These Terms

Below are the questions we hear most often about how these terms work in practice. Each answer is written to be clear and direct — if you need more detail on any point, our support team can walk you through the relevant clause.

Yes, these terms apply to all account holders accessing f6s from India where local law permits such access. It is your responsibility to confirm that using the platform is lawful in your specific location before opening an account.

We will send a notification to your registered email address before any material change takes effect. Continuing to use your account after the stated effective date means you accept the updated terms. You can request the previous version from support.

You may request account closure at any time through account settings or by contacting support. Non-statutory data will be removed upon request; transaction records required by applicable Indian law will be retained for the required period.

Transactions made via UPI or Paytm are governed by our wallet terms as well as the conditions set by those payment providers. We are responsible only for actions on our side; provider-side delays fall under the respective payment provider's policies.

If you believe a term has been applied incorrectly to your account, contact our support team in writing with your account details and the specific clause in question. We will review and respond within 14 calendar days with a written decision.

Eligibility to hold an account depends on local law in your region. You confirm at registration that you meet all legal requirements applicable to you. We may request verification documents at any time to confirm eligibility.

Submit a data access request via email to the contact listed in our help centre. Include your registered email address. We will compile and send a summary of the data we hold within 14 calendar days of receiving your request.